Terms and Conditions

Terms of Service

The information contained in this Website / Application is for general information purposes only. The information is provided by Metro Online Taxi and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. The customer agrees and acknowledges that the use of the Mobile App/Website is at the sole risk of the customer and that Company disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality and fitness for any purposes are excluded to the fullest extent permitted by law. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Metro Online Taxi. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the Application/Website up and running smoothly. However, Metro Online Taxi takes no responsibility for, and will not be liable for, the Website / Application being temporarily unavailable due to technical issues beyond our control. Metro Online Taxi Terms & Condition This Site/ Application/ Services is/are operated /provided by Easy Assurance Pvt. Ltd. These terms and conditions ("User Terms") apply to your visit to and use, of the Site whether through a computer or a mobile phone , the Service and the Application, as well as to all information, recommendations and or services provided to you on or through the Site, the Service and the Application. This document is an electronic record in terms of Information Technology. This electronic record is generated by a computer system and does not require any physical or digital signatures. By clicking on the "I ACCEPT" button, you are consenting to be bound by these User Terms. Please ensure that you read and understand these entire user terms before you use the site. If you do not accept any of the User Terms, then please do not use the Site or avail any of the services being provided therein. Your agreement to these user terms shall operate as a binding agreement between you and Metro Online Taxi in respect of the use and services of the site. Your acceptance of the User Terms shall be deemed to include your acceptance of the privacy policy available at https://www.metroonlinetaxi.com/info/terms&conditions. By accepting these User Terms, you also allow Metro Online Taxi to send you promotional emails and SMS alerts from time to time. SERVICES 1. The Site permits you to avail the transportation services offered by Metro Online Taxi. The Service allows you to send a request through Easy Taxi Nepal to a Driver on the Metro Online Taxi network. The Driver has sole and complete discretion to accept or reject each request for Service. If the Driver accepts a request, Metro Online Taxi, notifies you and provides information regarding the Driver - including Driver name, Vehicle number, contact details of the Driver and such other details as Metro Online Taxi may determine. 2. Metro Online Taxi shall procure reasonable efforts to bring you into contact with a Driver, subject to the availability of Driver in or around your location at the moment of your request for such services. 3. By using the Application or the Service, You further agree that: i. You will only use the Service or download the Application for Your sole, personal use and will not resell or assign it to a third party; ii. You will not use an account that is subject to any rights of a person other than You without appropriate authorization; iii. You will not use the Service or Site for unlawful purposes; iv. You will not try to harm the Service, Site or our network in any way whatsoever; v. You will provide Metro Online Taxi with such information and documents which Metro Online Taxi may reasonably request; vi. You will only use an authorized network to avail the Service; vii. You are aware that when requesting Services, whether by message, via Site or calling the call enter of Metro Online Taxi, standard messaging charges, data charges, voice charges, as applicable, of the Your and Our phone network service providers, will apply; viii. You will comply with all Applicable Law from Your country of domicile and residence and the country, state and/or city in which You are present while using the Site or Service; and 4. Metro Online Taxi reserves the right to immediately terminate the Service and the use of the Application in the event of non-compliance with any of the above requirements. Further, Metro Online Taxi will store the information provided by you or record your calls for contacting you for all Service related matters. You shall promptly inform Metro Online Taxi on any change in the information provided by you. 5. Metro Online Taxi shall provide information regarding services, discounts and promotions provided by Metro Online Taxi to You by way of an SMS or email to your registered mobile number/registered email ID. You also have the option to discontinue receiving such information at any point of time. To discontinue receiving such information, you may at any point of time visit the specific link provided in the Site to discontinue the same. 6. Metro Online Taxi will be entitled to enter into any tie-up in terms of joint-venture or otherwise with any other institution engaged in the business of providing services analogous and/or similar to those herein contained. In such case, depending upon the modality d the mechanism as may be devised, you will be provided with the services by Metro Online Taxi jointly and/or severally with the party/ies in joint venture. You hereby give your irrevocable consent and permission to such a tie-up. In the event of such a tie-up, the terms and conditions herein contained will, mutatis mutandis, become applicable in respect of such tie-up arrangement also. CONFIRMATION OF BOOKING 7. Metro Online Taxi shall, upon receiving the booking request from you in the manner set out above, proceed to confirm or decline the booking based on the availability of Vehicles at the pickup time, which shall be informed to you vide an SMS or email. In the event the booking is confirmed, you shall check the booking details including but not limited to pick up time and pick up place, and if there is incorrect detail, the same needs to be informed to us immediately by calling our call center. 8. You shall bear the consequences and damages for any delay that may be caused to you due to your failure to check the confirmation SMS or email or failure to inform Metro Online Taxi of the incorrect details immediately. CHANGE OF INFORMATION AND CANCELLATION OF ACCOUNT a. You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your Protected Information changes, or if you no longer desire our Services, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us through email address mentioned on our website or Mobile Application. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable. b. You may also cancel or modify your communications that you have elected to receive from the Services by following the instructions contained within an e-mail or by logging into your user account and changing your communication preferences. c. If upon modifying or changing the information earlier provided to Us, we find it difficult to permit access to our Services to you due to insufficiency/ inaccuracy of the information, we may, in our sole discretion terminate your access to the Services by providing you a written notice to this effect on your registered email id. d. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us through email address mentioned on the trip bill received. We will retain your Protected Information and Usage Information (including geo-location) for as long as your account with the Services is active and as needed to provide you services. Even after your account is terminated, we will retain your Protected Information and Usage Information (including geo-location, trip history, and transaction history) as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to cancellation of an account, investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reason. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes. HOW AND WHEN DO WE DISCLOSE INFORMATION TO THIRD PARTIES We do not sell, share, rent or trade the information we have collected about you, other than as disclosed within this Privacy Policy or at the time you provide your information. Following are the situations when information may be shared: 1. WHEN YOU AGREE TO RECEIVE INFORMATION FROM THIRD PARTIES. You may be presented with an opportunity to receive information and/or marketing offers directly from third parties. If you do agree to have your Protected Information shared, your Protected Information will be disclosed to such third parties and all information you disclose will be subject to the privacy policy and practices of such third parties. We are not responsible for the privacy policies and practices of such third parties and, therefore, you should review the privacy policies and practices of such third parties prior to agreeing to receive such information from them. If you later decide that you no longer want to receive communication from a third party, you will need to contact that third party directly. 2. THIRD PARTIES PROVIDING SERVICES ON OUR BEHALF We use third party companies and individuals to facilitate our Services, provide or perform certain aspects of the Services on our behalf – such as drivers and companies they work for to provide the Services, other third parties to host the Services, design and/or operate the Services’ features, track the Services’ analytics, process payments, engage in anti-fraud and security measures, provide customer support, provide geo-location information to our drivers, enable us to send you special offers, host our job application form, perform technical services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Services‘ features), or perform other administrative services. These third parties will have access to user information, including Protected Information to only carry out the services they are performing for you or for us. Each of these third parties are required to ensure the same level of data protection as us and are obligated not to disclose or use Protected Information for any other purpose. Analytics may set and access their own cookies, web beacons and embedded scripts on your Device and they may otherwise collect or have access to information about you, including non-personally identifiable information. We use a third party hosting provider who hosts our support section of our website. Information collected within this section of our website by such third party is governed by our Privacy Policy. 3. CO-BRANDED SERVICES. Certain aspects of the Services may be provided to you in association with third parties ("Co-Branded Services") such as sponsors and charities, and may require you to disclose Protected Information to them. Such Co-Branded Services will identify the third party. If you elect to register for products and/or services through the Co-Branded Services, you shall have deemed to consent to providing your information to both us and the third party. Further, if you sign-in to a Co-Branded Service with a username and password obtained through our Services, your Protected Information may be disclosed to the identified third parties for that Co-Branded Service and will be subject to their posted privacy policies. 4. CONTESTS AND PROMOTIONS We may offer Promotions through the Services that may require registration. By participating in a Promotion, you are agreeing to official rules that govern that Promotion, which may contain specific requirements of you, including, allowing the sponsor of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, you agree that your Protected Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winners list. 5. ADMINISTRATIVE AND LEGAL REASONS We cooperate with Government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, preserve, transfer and disclose your information (including Protected Information, IP address, Device Information or geo-location data), to Government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate: (i) to satisfy any applicable law, regulation, subpoenas, Governmental requests or legal process; (ii) to protect and/or defend the Terms and Conditions for online and mobile Services or other policies applicable to any online and mobile Services, including investigation of potential violation thereof; (iii) to protect the safety, rights, property or security of the Company, our Services or any third party; (iv) to protect the safety of the public for any reason; (v) to detect, prevent or otherwise address fraud, security or technical issues; and /or (vi) to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. 6. WHEN YOU SHARE INFORMATION Protected Information may be collected and shared with third-parties if there is content from the Mobile Application that you specifically and knowingly upload to, share with or transmit to an email recipient, online community, website, or to the public, e.g. uploaded photos, posted reviews or comments, or information about you or your ride that you choose to share with others through features which may be provided on our Services. This uploaded, shared or transmitted content will also be subject to the privacy policy of the email, online community website, social media or other platform to which you upload, share or transmit the content. 7. BUSINESS TRANSFER We may share your information, including your Protected Information and Usage Information with our parent, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Services or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets or other corporate change, including, during the course of any due diligence process. SOCIAL MEDIA FEATURES AND WIDGETS Our online and mobile Services may include social media features, such as the Facebook Like button, and widgets such as a "Share This" button, or interactive mini- programs that run on our online and mobile Services. These features may collect your IP address, photograph, which page you are visiting on our online or mobile Services, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our online Services. Your interactions with these features and widgets are governed by the privacy policy of the company providing them. INFORMATION COLLECTED BY DRIVERS This Privacy Policy shall not cover the usage of any information about you which is obtained by the driver or the company to which the driver belongs, while providing you a ride on a taxi booked using the Services, or otherwise, which is not provided by us. Privacy Policy for Customers Your privacy matters to Easy Assurance Pvt. Ltd (the "Company", "we", "Metro Online Taxi", or "us"). This Privacy Policy explains how we collect, process, use, share and protect information about you. It also tells you how you can access and update your information and make certain choices about how your information is used. This Privacy Policy also applies to your use of interactive features or downloads that: (i) we own or control; (ii) are available through the Services; or (iii) interact with the Services and post or incorporate this Privacy Policy. By accepting the customer terms and conditions, you agree to the terms of this privacy policy. Please review the following carefully so that you understand our privacy practices. If you do not agree to this Privacy Policy, do not accept the Customer Terms and Conditions or use our Services. This Privacy Policy is incorporated by reference into the Customer Terms and Conditions. If you have questions about this Privacy Policy, please contact us through email address provided on our website and/ or Mobile Application. WHAT INFORMATION DO WE COLLECT? o INFORMATION YOU PROVIDE TO US We may ask you to provide us with certain Protected Information. We may collect this information through various means and in various places through the Services, including account registration forms, contact us forms, or when you otherwise interact with us. When you sign up to use the Services, you create a user profile. We shall ask you to provide only such Protected Information which is for lawful purpose connected with our Services and necessary to be collected by us for such purpose. The current data fields that might be requested for are: § Email § Password § Name § Address § Mobile phone number § Zip code o INFORMATION WE COLLECT AS YOU ACCESS AND USE OUR SERVICES § In addition to any Protected Information or other information that you choose to submit to us, we may use a variety of technologies that automatically (or passively) collect certain information whenever you visit or interact with the Services ("Usage Information"). This Usage Information may include the browser that you are using, the URL that referred you to our Services, all of the areas within our Services that you visit, and the time of day, among other information. § In case of booking via call center, Metro Online Taxi may record calls for quality and training purposes. § In addition, tracking information is collected as you navigate through our Services, including, but not limited to geographic areas. The driver’s mobile phone will send your GPS coordinates, during the ride, to our servers. § Usage Information may be collected using a cookie. If you do not want information to be collected through the use of cookies, your browser allows you to deny or accept the use of cookies. Cookies can be disabled or controlled by setting a preference within your web browser or on your Device. If you choose to disable cookies or flash cookies on your Device, some features of the Services may not function properly or may not be able to customize the delivery of information to you. The Company cannot control the use of cookies (or the resulting information) by third parties, and use of third party cookies is not covered by our Privacy Policy. o INFORMATION THIRD PARTIES PROVIDE ABOUT YOU § We may, from time to time, supplement the information we collect about you through our website or Mobile Application or Services with outside records from third parties. o INFORMATION COLLECTED BY MOBILE APPLICATIONS § Our Services are primarily provided through the Mobile Application. We may collect and use technical data and related information, including but not limited to, technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to such Mobile Applications. § When you use any of our Mobile Applications, the Mobile Application may automatically collect and store some or all of the following information from your mobile device ("Mobile Device Information"), in addition to the Device Information, including without limitation: § Your preferred language and country site (if applicable) § The manufacturer and model of your mobile device § Your mobile operating system § The type of mobile internet browsers you are using § Your geo-location § Information about how you interact with the Mobile Application and any of our web sites to which the Mobile Application links, such as how many times you use a specific part of the Mobile Application over a given time period, the amount of time you spend using the Mobile Application, how often you use the Mobile Application, actions you take in the Mobile Application and how you engage with the Mobile Application § Information to allow us to personalize the services and content available through the Mobile Application CUSTOMER RELATIONSHIP MANAGEMENT All issues, opinions, suggestions, questions and feedback while availing our Services shall be communicated to us through email address metroonlinetaxi@gmail.com. In case of a Ride booked on our Application, You shall be required to rate the Ride after its termination. You agree to be fair, accurate and non-disparaging while leaving comment, feedbacks, testimonials or reviews on or about the Rides or Services. Reporting of any issue needs to be within 7 (seven) days of the happening of the issue, failing which, such issue will not be addressed. Any issue reported on channels other than the above may be addressed by Metro Online Taxi only on a best-effort basis. Metro Online Taxi takes no liability for inability to get back on other channels. Metro Online Taxi shall endeavor to respond to your issues within 2 (two) working days of your reporting the same and endeavor to resolve it at the earliest possible. It is hereby clarified that issues are resolved on severity basis, and certain may be resolved earlier than the other. However, Metro Online Taxi shall not be liable for any damages or losses in the event you are not satisfied with any such resolution. FORCE MAJEURE We shall not be liable for any failure to perform any obligations under this User Terms, if the performance is prevented, hindered or delayed by a Force Majeure Event and in such case our obligations under this User Terms shall be suspended for so long as the Force Majeure Event continues. INDEMNIFICATION By accepting these User Terms and using the Service, You agree that You shall defend, indemnify and hold Metro Online Taxi & their affiliates, their licensors, and each of their officers, directors, other users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (a) Your violation or breach of any term of these User Terms or any Applicable Law or regulation, whether or not referenced herein; (b) Your violation of any rights of any third party or (c) Your use or misuse of the Application or Service. LIABILITY 1. The information, recommendations and/or Services provided to you on or through the Site, the Application and Metro Online Taxi call center are for general information purposes only and does not constitute advice. Metro Online Taxi will reasonably keep the Site and its contents correct and up to date but does not guarantee that (the contents of) the Site is free of errors, defects, malware and viruses or that the Site is correct, up to date and accurate. 2. Metro Online Taxi shall not be liable for you missing trains/flights/events or delays etc. as the Service is dependent on many factors not in Metro Online Taxi’s control. You must book Your Ride after taking into account the check-in time, traffic and weather conditions, political rallies, natural calamities, traffic barricades, car breakdowns and other un-expected delays. 3. In the event, there is a delay by the Vehicle in reaching the pickup location beyond 30 (thirty) minutes of the pickup time, Metro Online Taxi shall only endeavor to get You in touch with the Driver assigned for Your Ride. 4. Metro Online Taxi shall not be liable for any damages resulting from the use of or inability to use the Site, including damages caused by wrong usage of the Site, error in call center number, network issues, malware, viruses or any incorrectness or incompleteness of the Information or the or Application. 5. You shall take full responsibility of your items and luggage. In case of lost items inside the Vehicle during the journey, Metro Online Taxi will try to locate the items on a "best-effort" basis but is not responsible for the same in case of loss or damage to the same. If You leave any goods in the Vehicle or have any complaint in respect of the Services or the use of the Vehicle, You have to inform Metro Online Taxi of the same in writing within 24 (twenty four) hours of using the Vehicle or the Services of Metro Online Taxi. In the event it is found, You shall be informed about the Metro Online Taxi office from where You can collect it after 3 (three) working days from the date You were informed. Metro Online Taxi however shall not be responsible for delivering the same back to you. If requested, Metro Online Taxi may deliver the misplaced item/s back to You after 3 (three) working days from the date You were informed, subject to the place of delivery being twenty (20) kms from the Metro Online Taxi office. Metro Online Taxi shall charge you a flat fee of Rs 500 for such delivery. 6. Metro Online Taxi does not assure a complete sustainability of its Service and shall not be held responsible or liable for the same, in any manner. 7. Metro Online Taxi shall not be responsible for any loss of communication / information of status update and benefits under the program. All this information will be sent on mobile number and/or email ID registered with Metro Online Taxi. Metro Online Taxi will not be responsible for appropriateness of mobile or email or any other communication medium. You shall be responsible for immediately reporting the errors, if any, occurred in the information sent to you regarding booking confirmation. 8. In no event shall Metro Online Taxi be liable for any direct, indirect, punitive, incidental, special or consequential damages or for any damages whatsoever, whether based on contract, tort, negligence, strict liability or otherwise, even if Metro Online Taxi has been advised of the possibility thereof. Use of the Information I. A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. These cookies do not contain any of your personally identifiable information. You may choose to disable the Cookies using the settings in your computer system. However, if you do so, you may not be able to use the full functionality of the Site. II. a. Cookies may be used for the following purposes: b. To customize Your experience on Our Site; c. To obtain information regarding use of the Site and assess which pages You visit the most in order to provide You with goods/services that may be of interest to You; d. To obtain information regarding Your IP address, location and other demographic information such as age range and gender in order to ascertain users internet behavior; e. To assist in complying with regulatory obligations such as anti-fraud and anti-money laundering obligations. f. To allow us to provide you with personalized services by remembering the choices made by you with respect to language you prefer, geographical location where you are etc. g. When you visit third party websites from Our Site, cookies embedded in such third party content may be downloaded onto your device. We do not control such third party cookies and the same are governed by the terms and conditions of such third parties. Please read the terms and conditions governing such third party websites for more information on the same. ASSIGNMENT You may not assign your rights under these User Terms without prior written approval of Metro Online Taxi. Metro Online Taxi can assign its rights under the User Terms to any third party. APPLICABLE LAW AND DISPUTE RESOLUTION These User Terms are subject to the laws of Nepal. Any dispute, claim or controversy arising out of or relating to these User Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Site, the Service or the Application (collectively, "Disputes") the parties shall attempt to settle the same amicably, through negotiation and consultation at such offices of Metro Online Taxi as Metro Online Taxi may designate. SECURITY The Protected Information and Usage Information we collect is securely stored within our databases, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet or wireless communication, and any information you transmit to the Company you do at your own risk. We recommend that you not disclose your password to anyone. GRIEVANCE OFFICER Metro Online Taxi hereby appoints Metro Online Taxi Support Manager as the grievance officer for the purposes of the rules drafted under the Information Technology who may be contacted at metroonlinetaxi@gmail.com. You may address any grievances you may have in respect of this privacy policy or usage of your Protected Information or other data to him/her. CHANGES TO THE PRIVACY POLICY From time to time, we may update this Privacy Policy to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on the Services prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. MODIFICATION OF THE SERVICE AND USER TERMS Metro Online Taxi reserves the right, at its sole discretion, to modify or replace any or all of these User Terms. NOTICE i. Metro Online Taxi may give notice by means of a general notice on the Application, or by electronic mail to your email address or a message on your registered mobile number, or by written communication sent by regular mail to your address on record in Metro Online Taxi’s account information. ii. You may contact Metro Online Taxi by electronic mail at Our email address metroonlinetaxi@gmail.com INVALIDITY OF ONE OR MORE PROVISIONS The invalidity of any term of these User Terms shall not affect the validity of the other provisions of these User Terms. If and to the extent that any provision of these User Terms is invalid, or is unacceptable in the given circumstances, a provision shall apply between the parties instead that is acceptable considering all the circumstances, taking into account the content and the purpose of these User Terms. 2. CONFLICT In the event of any contradiction or inconsistency between this User Terms and any other Customer, the terms of the User Terms shall prevail unless the exception has been expressly agreed to in writing by making reference to the relevant Clause sought to be modified under this User Terms. 3. TERM AND TERMINATION i. The agreement between Metro Online Taxi and You shall be in force from the date on which you accept these User Terms, until such time that the arrangement between Metro Online Taxi and You is terminated as per the terms hereunder ("Term"). ii. The agreement between Metro Online Taxi and You (these User Terms) may be terminated by you by notifying Easy Taxi Nepal at metroonlinetaxi@gmail.com. The arrangement will stand terminated after a period of 7 days of acknowledgement by Metro Online Taxi of the receipt of such request from you. iii. Termination of this agreement will not prejudice accrued rights of either Metro Online Taxi or You. iv. Clauses on Indemnification, Liability, Intellectual Property Ownership, Term and Termination, Notice and Applicable Law and Dispute Resolution shall survive the expiry/termination of these User Terms in accordance with their terms. Copyright Complaint 1. We respect the intellectual property of others. In case you feel that Your intellectual property has been copied/ used in a way that constitutes infringement of Your rights, You can write to Us at metroonlinetaxi@gmail.com. Please specify your contact details as well in such email to enable us to get in touch with You, if required, which must include your postal address. 2. Please write to us with sufficient proof evidencing your ownership to such intellectual property. In case the claim is found to be false, we will have a right to terminate your access to and use of the Site and the Services, as we deem fit.